Sky service checker. Close the navigation menu.

Sky service checker. Go to Ask For Help, and select Service Advisory.

Sky service checker Report post. They had an issue a where the speed dropped below the minimum guaranteed speed for three days (will contact Sky about a credit for them). i want to report it as it has been that way for at least last 5 days. Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum 3 days ago · Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Been like it for a week or so now. You can check your connection speed by looking at your hub's connection sta Aug 2, 2024 · I've spoken to Sky a few times and they've been quite helpful. Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Feb 8, 2024 · General Wi-Fi speeds appear to have been slower for a a week or so now, but every time I try and run the service checker, in either App or via Browser, I get "Sorry that didn't work". May 27, 2022 · @Kevin+BarnettSometimes this just fixes itself because of the server it is trying to connect to, but other times it has been found that a router restart is needed. Check availabilitySpeeds vary by location. Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close the navigation menu. Urgent issue though as I have a proctored exam course tomorrow. The only option offered is 'Let's fix it', which on clicking leads to a proclamation that all is fine. Mar 11, 2024 · When I'm at home I get no service for calls or text messages , I have checked the service map checker for where I live and it states green which is good service indoors and outdoors. seems to have started when I About Sky Community Offers Sky Community Dec 9, 2024 · When I purchased my Wi-Fi and took out my contract with Sky, I was told that the Wi-Fi would cover the whole of the property, but my I struggle to receive a full signal in any of the upstairs rooms in my house. Mar 26, 2024 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. me/myskyupdates Jan 25, 2025 · If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). Real-time problems with Sky broadband. I've no idea as Checker didn't specify! Tried the bot but that just goes round in circle without generating any useful response. Sep 6, 2024 · When I run the Service Checker on My Sky it's claims there is a problem with my Sky Q box (flagged in red with warning triangle) and recommends we go "Fix it" yet when I try to it asks me waht the problem is. Jan 25, 2025 · If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). To run a network check, enter your Sky Talk phone number including area code. It's chaos in the house with gamers, tv catch-up & anything with the wifi. Full Fibre not available to customers without a mobile signal at home or reliant on their landline. myself and my partner ate both unwell and watching tv is one of our necessities right now. Dec 10, 2024 · Just a quick note to say that the Service Checker may have a bug as the speed it records for my parent's line is off. I have run sky service status checker and it says that there are no issues with equipment or connection. It's government course requirements mean I am monitored as I sit the course. It says speed to the hub is 21mb/s (it says this for every day), I assume this means download speed, which is below what they promised, its below the 21. Post 5 of 18 303 Views. Service checker lies again and again - blames my Wi-Fi, and says no local issues and the connection to the hub is good - even when the hub is unplugged!! Still no phone or internet over an hour after initial outage, and no acknowledgment from Sky. Just let us know what you're having trouble with and where you are. 35mbs. Jan 14, 2025 · Same here, salford area! Service checker apparently saying its alright though. Between them the Big Four provide more than 90% of UK broadband connections. It's a quick and easy way to make sure your Sky Broadband is running at its best. l but I have reset mobile service settings a few times with no success. Service status (Sky Mobile) Check the mobile service status in your area. Nov 20, 2024 · For a while now the sky service checker has been saying there is a problem with my broadband, with the speed to the hub. Cancel with no early termination charges at any time within your contract (minimum term). Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast all 51%; Ultrafast 6%. No ch Dec 10, 2024 · Just a quick note to say that the Service Checker may have a bug as the speed it records for my parent's line is off. As you can see it says min 780Mb but when checking using the sky service checker it now says my minimum guarantee speed is 600Mb - why? Sep 10, 2022 · hi, just had superfast installed yesterday (09/09/22) working fine but the online service checker and my broadband page both say I do,nt have any sky products. See any issues that might be affecting Sky Broadband & Talk services. Dec 18, 2023 · I have used the service checker to run a speed test it says speed is poor. Oct 4, 2024 · Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. I live in a rural location so unless the horses, deer and rabbits have mobile phones that's not possible lol. Service checker sees no problem but 150 days issue with home setup. Sky is renowned for it’s comprehensive TV services, but also provides a wide range of complementary broadband services. I get the same issue. Service checker says it has a connection . so once again during prime time viewing I can't watch tv (sky glass). May 2, 2024 · Two lights on hub, plus orange internet or no lights at all (alternating orange/off). I tried your link. Have tried everything to reboot it, but still not working. This is the first time nor the second or third and it's genuinely starting to rile me how often random outages happen. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost, and Sky WiFi Max. Service Checker Sky VIP & Rewards My Details My Orders My Messages 1 day ago · New sky broudband will not connect ? Service checker says it has a connection. May 11, 2024 · Hi there, My service checker is not working either today. Nov 23, 2024 · Our broadband stopped working just before 9pm this evening. The lines will be particularly busy at present due to the damage and disruption caused by Storm Éowyn. No ch Sep 6, 2024 · When I run the Service Checker on My Sky it's claims there is a problem with my Sky Q box (flagged in red with warning triangle) and recommends we go "Fix it" yet when I try to it asks me waht the problem is. I wonder if someone has the same orobl6todsy and how they sorted it out. ️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ️ Mar 20, 2024 · I've got an issue with the connection which seems to be interminent so wanted to check if any issues. Jun 16, 2024 · anyone else had or having issues with the service checker online and the app and is it a sky end isse again as iv uninstalled and restarted phone and installed the app again and getting same issue with online/app ? Service Checker Pick a product for more help. Sky Q Help w Sep 3, 2024 · Broadband Outage & Service Checker Under Maintenance ‎03 Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X Aug 31, 2024 · I have been told by sky the service they provide cannot be check by the Internet speed checkers as the service is more complex! I pay for 900mbps and get 480 to 550 on average, when I querried how much it would cost the leave early, they suggested I drop to a lesser service level but due to current pricing levels I would have to pay an extra £ May 28, 2024 · You can check your connection speed by looking at your hub's connection stats which will give you the downstream speed the unit is connected at see Find your Sky Broadband router statistics 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Check your broadband speed and get tips to improve performance online. Laptop won't connect to internet. Loading, please wait Sky Talk service provided as Internet Calls as standard and uses your broadband connection to make calls. Loading, please wait Feb 7, 2025 · If you're a Sky Broadband customer, you can test your connection below. ===== Aug 30, 2024 · @TNB91 the service checker is working for me but if your broadband service is down you would need to connect to it using a different connection such as via a mobile phone. Sep 10, 2024 · Service checker on App confirms there is a problem with Wifi but then claims to fix it ‎10 Sep 2024 03:32 PM Our Wifi has been really poor recently, making working from home virtually impossible when we haven't previously experienced any problem. Sky Outage Map. You can also use Service Status if you are not the account holder or can't sign in. Closing the My Sky app completly and resigning in from scratch can sometimes sort the issue. The internet was checked an hour and a half ago - when it was working the broadband feed back said it was working but the last check was yesterday. I,m assuming there must be some delay in the system is this normal thanks Over 90% of our customers who use online guides get the help they need. I am on a guaranteed speed of 23. Moving Home. Oct 4, 2024 · The team behind Sky Help Service Checker are looking for your help! We are looking for Community Users who can spare a few minutes to tell us about their experience with Service Checker; did you know it was there, did you know what you can use it for and how could we make it better? We want to i Nov 25, 2024 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This issue also affects computer and mobile phone use; can anyone shed any light on the cause of the problem? NOTE . Waited until this morning (Sunday) and Sky Service Checker says the speed is still running a very acceptable 152mbps, as at 10. Jan 15, 2025 · I'm M6 & it's been down for about 1 hour. Clearly the fault is from the sky or street connection end. Post 1 of 1 18 Views. The service checker says everything is OK but it is out of date. May 29, 2024 · Web based view (the checker front page always shows "last checked" within the last 15 minutes): Jan 31, 2025 · Hi I've had no broadband since sometime yesterday, I was able to go through the service checker last night but foolishly decided not to book an engineer and leave everything off and disconnected overnight. 6 days ago · Help for Sky Broadband & Talk. My Messages. No signal or is internet not working? Here you see what is going on. ===== Sep 20, 2024 · Hi there. Make sure to have your 9-digit SKY account number ready for faster assistance. Loading, please wait Jan 26, 2025 · When I test using the Sky service checker the speed comes up anywhere between 55 and 105 mbps with a comment that the speed to the hub is poor. May 11, 2024 · there are loads of issues being reported possibly due to the solar strorm causing the aurora displays. Sky Q Help w Aug 30, 2024 · the service checker is working for me but if your broadband service is down you would need to connect to it using a different connection such as via a mobile phone. May 29, 2024 · my hub's history is updating normally last data id for 28/5. Jan 23, 2025 · Lights on router orange not green, phone says it has no connection. I am currently watching Sky on one of my mini boxes, however the service checker says there is an issue via an explanation mark? It is also says it cannot to the main Sky Q box- yet that is working ok and sending information to the mini I presume? Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Feb 7, 2025 · Wifi completely out but service checker says all is good ll18 area ‎07 Feb 2025 01:48 AM Once again the wifi is no longer connecting no matter what trouble shooting we follow and service checker says everything is up and running good. 27 MB/s, but according to the Sky service checker, the broadband, WIFI, and hub are working correctly. I'm trying to determine my line in speed but the test on mysky says nit avaliable. I've tried the method of logging into the router and checking the maintenence tab but both upload and download are read Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Feb 26, 2024 · Sky acknowledge that I'm only getting 20% of the speed I'm paying for, but they say I'm not protected by OFCOM regulations unless I run their Service Checker. Moderator note: personally identifiable information removed Check the 5G, 4G and 3G network coverage and mobile signal/reception in your local area. Naturally, it's looked like this every time I try it: Dec 7, 2023 · So at 2105 (conveniently) just as sky help guys close for the day, my internet crashes and all the assistance I can get from sky service checker is that my internet is fine but it's not!!. 0Mbps; Min: 780. Standard prices may vary. There are no known issues affecting your Sky TV service. The problem arose before the start of the snow and bad weather! To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. The speed the checker displays the day Oct 4, 2024 · The team behind Sky Help Service Checker are looking for your help! We are looking for Community Users who can spare a few minutes to tell us about their experience with Service Checker; did you know it was there, did you know what you can use it for and how could we make it better? We want to i Jul 28, 2023 · We haven't noticed anything wrong with the sky products but shows on the app there is a problem with the broadband, tried to run tests and it says the service checker isn't available?! What am I supposed to do? The links given on the email to help just tell me to use the service checker but it's not working!! Jan 23, 2025 · If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). Reply. If you are experiencing problems with Sky, please submit a report below. Sky service check says I have a problem. Dec 27, 2023 · Just logged on to my sky app and just gone on to service checker it states your broadband is down and service status said its weak still there I'm not at home at the moment so I can't see If my hub is offline or my sky stream is offline just states fix the issue blue button everything Seems fine via Feb 8, 2024 · 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post Post 7 of 7 Oct 23, 2024 · Anyone else have issues where the service checker says it's all ok, but every device that usually connects to the WiFi, can't connect, or a device does connect but has no network. Jan 31, 2025 · Hi I've had no broadband since sometime yesterday, I was able to go through the service checker last night but foolishly decided not to book an engineer and leave everything off and disconnected overnight. The data is drawn from the regular test and occasionally the tests fail or is down for maintenance. Thank you! Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Jan 12, 2025 · Broadband Full Fibre with a new Broadband Router supplied by Sky. The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. Sign in. In addition~ ️ This link providers information about the coloured lights on the various hubs Feb 17, 2021 · If you can access the internet through another route, either the mobile data connection on your phone or a public WiFi hotspot, then you should head to the Sky Service Status checker page as it will tell you of any known problems across all of its products – Sky TV, Sky Broadband, Sky Talk, Sky Mobile and Sky TV apps. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Must be on Jul 10, 2023 · I live in a small town near Manchester but according to Sky's service checker I live in London I went on the site to renew my contract but that option has disapeared. 0Mbps; Max: 930. I can see with my own eyes that the hub is not fine. If you cannot access the service call Sky and report your broadband fault. 1 day ago · If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). 1mbs and test result is 4. Go to Ask For Help, and select Service Advisory. 5 guarantee so I coulde cancel it. Jan 29, 2025 · Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. I have done all the troubleshooting and still no luck and it's not my device as I have 4 people in my family in my h Oct 8, 2024 · I currently have no internet connection at home. My Orders. com. £0 set up fee. Close the navigation menu. Dec 16, 2024 · After using the sky`s internet 'Service Checker' tool to see if my internet speed is correct (the check took around 2 minutes), it informed me that I require an engineer booking - is the engineer visit free of charge (I would expect it to be, because any internet slowness is Sky`s fault, not mine)? Oct 30, 2024 · I can't use the WiFi. Test your broadband now Jan 30, 2024 · My service checker on my sky app forces me to sign in again and then stalls Sky Q UHD 1 Tbyte, Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 May 28, 2024 · You can check your connection speed by looking at your hub's connection stats which will give you the downstream speed the unit is connected at see Find your Sky Broadband router statistics 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Feb 2, 2025 · Services: Sky Full Fibre Gigafast Equipment: Speeds of the internet service and remedies: Download speeds: Normally Available: 930. Sign in to Service Checker to see if there are any issues with your Sky TV, Broadband, Talk or Mobile. Even when I try to use the Sky Service Checker in my own home, the app tells me "your broadband isn't with us". Sky checker app isn't working either, just shows an apology for the service checker being unavailable. Sep 20, 2024 · Hi there. Nov 20, 2024 · The signal speed on our TV registered at only 2. Sign in to begin. Box is also only 6 months old. Full Fibre broadband available to 51% of UK Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Mar 26, 2024 · @MarkWindows the service checker isn't going to tell you anything useful for a full fibre connection as it cannot directly measure the connection speed. And if you want to you can: Change your broadband package with no upfront fees; or. My devices are showing a Wi-Fi connection on the symbol but says no internet connection and no device is getting any data through Wi-Fi. 0Mbps . You can check your current service availability in a Dec 18, 2023 · I have used the service checker to run a speed test it says speed is poor. My router has been rebooted. Check your services real-time for your Sky Broadband & TV. It could be worth logging out of the app and restarting it. Sky automated service is absolutely useless here, I just want to raise a support ticket to get this fixed and it keeps Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Aug 30, 2024 · @TNB91 the service checker is working for me but if your broadband service is down you would need to connect to it using a different connection such as via a mobile phone. Includes Sky Talk Pay As You Talk. I can see that my Jan 14, 2025 · Same here, salford area! Service checker apparently saying its alright though. You can reach KYLA through: Viber: mysky. If you have found this solution helpful please tick this as the answer. Feb 7, 2025 · Once again the wifi is no longer connecting no matter what trouble shooting we follow and service checker says everything is up and running good. I've paid my bill so shouldn't be any issue. All the info you need to get the best service. Mar 20, 2024 · Wwhen I try and run the service checker, in either App or via Browser, I get "Sorry that didn't work". The service checker map shows either no known problems or that my network here is 'busy' Erm. Jan 31, 2025 · I've had no broadband since sometime yesterday, I was able to go through the service checker last night but foolishly decided not to book an engineer and leave everything off and disconnected overnight. Only the internet light is orange, others are fine. Sky is one of the “Big Four” broadband providers (the others being Virgin Media, TalkTalk and BT). I think end of the month when my contracts up it's time to move on from sky broadband. If not, you'll need to check with whoever supplies your broadband. The speed the checker displays the day About Sky Broadband. New Sky Broadband customers only. My Details. ph/kylaofsky Facebook Messenger: m. Nov 3, 2024 · We’ll credit you 1 month’s broadband subscription (excluding any discounts or offers, Sky Talk and any Add Ons like McAfee, Sky Broadband Boost or Sky WiFi Max). The service checker seems to have a limited capacity so maybe simply over whelmed. Jun 17, 2024 · Re: issues with the service checker ‎17 Jun 2024 08:34 PM @mae-3 iv uninstalled and restarted phone and installed the app again and getting same issue with online/app ? Oct 31, 2023 · When I do service check on my sky it says no service associated with my address. . Sky VIP & Rewards. Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Service Checker. Tried another third party speed checker and again, no more than 50mbps revealed. Jan 23, 2025 · Lost both phone and internet here and n Isleworth. Rebooted the router and this made absolutely no Mar 1, 2024 · @SkylarkWas it the service checker that you used to check your services or was it the broadband test that you ran to check if your broadband was working? If someone has helped give them Like. The same checker reports that the Wi-Fi to all the devices is good and we do not appear to have any streaming problems on the TV. 00am this morning. I am currently watching Sky on one of my mini boxes, however the service checker says there is an issue via an explanation mark? It is also says it cannot to the main Sky Q box- yet that is working ok and sending information to the mini I presume? Dec 19, 2022 · So I've just had sky gigafast installed, but I'm only getting speeds of around 200, even wired. 72 hours for a response. mabritbek hiv gbmo mvgayuiq wbipcy wtrzcy essygcw emrje zanru seubbk zanjm bocbd jhjxxxrf rylwrzgt zvlq