Sky broadband down. No way to report it online.
Sky broadband down Post 1 Hi. Broadband down for about 4 hours now, green light 02 Feb 2025 04:14 AM by simonpaulclose. The internet stopped working at 10. Find out more @Tiff1997 You can't cancel any services through a public community. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 12:36AM BST (6:36PM Eastern Time on Jan 15). Report post Sky broadband went down last night with thousands of frustrated users reporting issues across the UK to Down Detector and on social media - with one fuming 'sort your s*** service out' My broadband connection has been consistently below my guaranteed speed for several days and this morning I have been unable to connect devices to it at all. Recent faults might not show yet Sky broadband DOWN 10 Jan 2025 01:23 AM. ive switched it off at the wall but this hasn't helped. How do I get into contact with h The other day while at work my wife messged me to say the Internet was down. Search Sky Community. Sky Community; Discussions; Broadband down 28 Aug 2024 11:10 AM. No way to report it online. I have done the usual switch the router off, About Sky Community Offers. Our internet is not working we've reset it still isn't working yet the service checker saying it's fine Hi, broadband seems to be down again in Keighley. Available and then a short time later connected but with no Internet. I've done all the broadband tests on the Sky website and it states that the internet is working fine - when it is not. Discussions Broadband down for about 4 hours now, green light on hub flashing slowly 02 Feb 2025 04:14 AM. Post 1 of 2 85 Views. 2 different companies so it's not the VPN. 0 Likes What's My sky broadband is not working. My broadband worked perfectly well before you insisted on this change!! Report post. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link which will lead to contact details which will hopefully (but not always unfortunately) include a phone number Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please can you get it back up and running as soon a Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sky offers satellite television service as well as broadband internet and home phone service. Some Sky customers have also turned to social media to indicate. Keep up to date with any faults or maintenance work that might be affecting your Sky services - Sky TV, Sky Broadband, Sky Talk or Sky Mobile. Discussions Broadband has been down in a few areas but its still best to call sky on 150 from a landline zero three three three seven five nine one zero one eight from any other phone Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Woke up this morning to find the broadband is down again. Internet not working as of 01:00. All my security cameras are currently down. I have been told by staff from SKY that I cannot book an appointment for an engineer to come out to restore my ibolt & fibre cable which was ripped from the house wall from the weather on Tuesday night until the outage in the area has been fixed which is ridiculous. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. Sky have text that there's a problem but there's no ETA for a fix yet. Have reset. Subscribe to RSS Feed; Sky Employees are clearly identified as such. This is the first time I've had internet issues with this Sky broadband DOWN 10 Jan 2025 01:23 AM. If you have a total loss of service and it isn’t fixed after two full WORKING days from when you notify Sky of the fault, you will become eligible for it. Did all the tests but no luck. Same issue here, broadband went down suddenly about 30mins ago. Broadband is down 19 Nov 2024 02:43 AM. Report post Post 1 of 3 Hello, I am a new Sky Broadband Customer and have been trying unsuccessfully to log into the Broadband Sheild to change some settings but every time. The first time I raised a fault through the My Sky app and an Openreach engineer was required. Search. according to the sky tests that you run online there are no known issues in the area etc. Nope 1 week later & im still having to reset This is the second time my sky broadband has been down in 2 weeks. Check my network. I am tethering through my 3 mobile at the moment, but not sure the connection is good enough to attempt it on the Sky stream puck. See the heat map of user-submitted reports over the past 24 hours and learn how Downdetector detects problems. Sky Sports is reportedly down for hundreds of users on February 5, 2025. Power cycled the router 4 times, the the sky broadband checker which initially says there's a fault, it then g Sky broadband DOWN 10 Jan 2025 01:23 AM. They will be rolling out fixes/updates oct/nov. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 8:25PM BST (2:25PM Eastern Time). Broadband down in WR4 0 but Sky's broadband checker tells me no known problems and signal good to hub. Openreach box working fine. Orange internet light is on please advise Sky down for me in NG2 Nottingham, and has been since about 4am this morning. Is the Sky Broadband down in Huddersfield area? It was working fine this afternoon. 0 Likes What's this? Topic Author. This is the one disadvantage of Sky stream. Broadband not working therefore WiFi and tv not working. Post 1 This message was authored by Clear+Blue+Sky This message was authored by: Clear+Blue+Sky. Tried rebooting and unplugging/plugging everything multiple times . Changes to how we talk about Sky Broadband. Subscribe to RSS Feed; ISSUES with Sky Broadband appear to be resolved following a mass outage that hit the service on Tuesday. Sky Community; Discussions; News; Tips; My broadband is down this morning with the centre PON light flashing. 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode @GT387 . I am not sure what else I need to do. Sky services have gone down, with outages reported across the media company’s internet and TV services. All numbers are now closed. Broadband down 02 Mar 2024 10:24 AM. You might need to purchase Sky Broadband down status report to Once completed, if it reports back that all is good click on 'broadband' to run an updated test. I have 4 lights on the router, usually all green but the last one 'voice' is orange again. Posted by a Sky employee. An hour ago the connection dropped again. Sign in to see your products, devices and status updates. I now have red light on max hub again after it was working most of the day. Going around in circles in the sky app trying to find where to report. It has varied up and down over the years between 21 and 26 Mbps but from being consistently around 24 Mbps in the first half of 2024 it has now been reduced to a (rather surprisingly) fixed 20000 Kbps. This is unacceptable. Hi there! Thank you for escalating this. On average, new discussions are replied to by our users within 4 hours My broadband "died" last night about 10pm and the light has been orange ever since, resetting router didn't work and the online test service says there are no known issues in my local area (Dundee) It was very abrupt when the connection cut out and just hasn't reconnected. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). undefined. Ive checked on Sky service status and they say there's an outage in my area We have been having problems with the sky stream pucks for two days but the sky glass and broadband was fine until this morning when everything went off and impossible to get t speak to anyone to Amazing coincident e my broadband went down an about hour ago something to do with the connect between the local exchange and my router. Complaints peaked at 198 just before 12. When I go into the Sky website it says there's an issue with my broadband, however when I run tests on the. Says no issue when I'm using 4G but obviously wrong. In case you aren’t already aware, the following link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk. 243 views. Sky worst customer service in Ireland if u have a problem Sky broadband router slowly flashing green 23 Nov 2024 08:54 PM. no internet = no TV. Auto-suggest helps you quickly narrow down your search results by Sky offers satellite television service as well as broadband internet and home phone service. Service checks say everything is working fine which it clearly isn't! Very very frustrating as can't use internet or tv. Went down this morning and came back about 10ish. Is this board formally answered by SKy support people? Someone, please provide a support phone number, as doing this on my mobile isn't easy. 40pm. Subscribe to RSS Feed Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . Sky Community; The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk Sky said some customers were not "able to get online or make/receive calls" due to an issue with Sky Broadband, Sky Talk and Sky Fibre broadband services. However when I was talking to her and told her I had only changed over a day ago she asked if I still had old router, what a genius she was as I plugged it in and it's working. Broadband is down sky saying its working when its not 23 Nov 2024 09:26 PM. 76 per day). Everything on Sky saying no issues & service checker conveniently not available. Please could you assist Our Sky broadband has been down all day, constant orange lights flashing on the hub as it tries to connect and nothing, over and over again since about 9am. Post 1 Hey, Over the last few weeks. Start a new discussion. 0 Likes What's this? Is the Sky Broadband down in Huddersfield area? It was working fine this afternoon. Broadband down 01 Mar 2024 09:37 PM. Broadband is down I Wi-Fi. This might be delayed after this weekend's extreme weather. My broadband has been down for more than half an hour now. Downdetector® is now available in the Speedtest® app Download to get your favorite Downdetector Hi Everyone apologies for posting so late but I'm at a complete loss, Broadband went down early hours Saturday morning unfortunately still no sign of it working. I was unable to contact NOW or Sky as the broadband router is preinstalled in the apartment prior to my arrival many months ago, so I do not have an account for this broadband. Post 2 of 3 242 Views. Online checker says everything is fine with connection but we've got no broadband. When I got home i power cycled the sky hub and regained connection. For the past day my internet has been down. We have green lights for pwer and wireless, but an amber light for internet. Anyone else with same issue as Re: Broadband down 1 week 01 Feb 2025 04:24 PM Yes tried twice, automated service just saying known fault and will let us know when up and working, round in circles springs to mind Broadband down in WR4 0 but Sky's broadband checker tells me no known problems and signal good to hub. Hi, my sky box is showing a red light and isn't connecting to the internet. User reports indicate no current problems at Sky. The first time was an outage which lasted for one whole week - brought me into a lot of trouble at work as a home office employee, not to mention the financial impact there; finally it was back up and running after a week which lasted for a couple of minutes only, down again and I was told I have had Sky Broadband Superfast (FTTC) for over 6 years with download speeds (at the router) of 24 Mbps originally. Broadband down 23 Nov 2024 06:40 PM. I lost my Internet connection about 4 hours ago. Checked all cables. Posted by a Superuser, not a Sky employee. About Sky Community Offers. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. First couple of times it came back within 15 minutes but now there's no sign of it coming. Spoke to 2 sky workers Saturday one saying other people in my away having the same issue and other saying Sky broadband has dropped out 3 times in the last 24 hours. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 7AM BST (1AM Eastern Time). @EmoRed a red light on the ONT box where the fibre terminates normally indicates an issue with the line so needs reporting to Sky Ireland so they can get the line checked. Broadband down london 17 Dec 2024 01:15 AM. I have run through all of the usual checks (wires/resets/off and on again etc) The MySky app shows there are no issues and After this has finished and if it reports back all is good click on broadband to run an updated test. Anyone have any ideas how I can get throug Same issue here, broadband went down suddenly about 30mins ago. When is this outage going to be resolved? Been down since 10:30pm on Tuesday 19th. FYI - After checking Down Detector, Sky has over 5000 reports of an outage since 8:50PM. Box only has 2 Green lights on. Some Sky customers have also turned to social media to indicate connectivity See any issues that might be affecting Sky Broadband & Talk services. But no luck. Sky Talk phone number. To help make things easier for customers to understand, we’ll now be describing broadband technologies as Copper, Part Fibre or Full Fibre. 50am but have since fallen Are you also wondering if Sky Broadband is down or currently up? Real-time outages and problems for Sky Broadband. Over 70,000 Sky broadband users were affected by the outage at 10pm on Tuesday night accordi Sky Issues Reports Near Edinburgh, Scotland Latest outage, problems and issue reports in Edinburgh and nearby locations: Alan Williams (@aljawil) reported 3 minutes ago from Edinburgh, Scotland. Hi, My Sky Broadband isn't working. See any issues that might be affecting Sky Broadband & Talk services. Check if there are any issues with your Sky Broadband or TV services in your area. Broadband down for about 4 hours now, green light on hub flashing slowly 02 Feb 2025 04:14 AM. Latest reply Chrisee 05 Feb 2025 07:44 AM. My broadband is down Report post. Broadband gone down 28 Jan 2025 10:40 AM My broadband was working fine but now has gone off I have 2 green lights and 1 amber tryed everything asked me 2 do but still nothing Sky use Openreach for FTTP , so if 900Mb Sky is available , it’s almost certainly the case that other ISP’s that also use Openreach FTTP will be available to ( it’s OR that provide the various speed profiles, the ISP just selects the one their customer wants to use ) so as already stated , it’s possible Sky have jumped the gun and are offering something that isn’t available Sky offers satellite television service as well as broadband internet and home phone service. If you get amber or red you need to follow the on-screen instructions. In the mean time he put me an ethernet cable from my sky q box to the router. No internet connection m. Internet button is off. Post 2 of 4 134 Views. . Be the first Broadband is down, multiple restarts, still not working and unable to contact sky. Find out if Sky broadband is down today or if other customers report slow internet, as you can read status updates below along with leaving details about your broadband or Sky service not Our broadband does not seem to be working today and the signal in general is not great. Post 1 of 4 144 Views. Sky Community; Discussions; News; Tips; About; Offers; Sign In. If you've already discovered it starts automated then you've already rung it. Options. The sky router has been on a red dot for the whole day. 7 replies. If you get amber or red please follow the on screen instructions. Please review and support a My broadband has gone down today 15/12/2024, having spoke with sky they have told me it is something to do with the MAX hubs. the internet light is predominantly flashing amber and is unstable. Tried resetting the router but it goes from the orange dot to the red dot straight away. Post 1 of 2 22 Views. You either need to call Sky and give 14 days notice or approach After this has finished and if it reports back all is good click on broadband to run an updated test. help!!! Report post. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier Sky Outage Map. Created with Sketch. I've run a check on the app which says everything is working however there are only two lights on the box and nothing is working im having trouble with sky internet. Sign in to get your answer quicker. Any help would be apprec Broadband down 14 Jan 2025 05:01 PM Hi my internet keeps going on and off have done all the checks the lights are green now but still not working and it keeps happening My broadband is not working and has been on and off for over a week. We've followed the steps on the service checker including reseting the router and cannot get through to someone to speak to at Sky. Post 8 of 9 241 Views. It has directed me to this forum for further help. The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. I was told there is a known issue with full fibre. You'll need to call Sky to see if Openreach have updated them regarding a repair. My broadband keeps going down. 0 Likes Reply. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. You can also find out about planned work and contact Sky if Check if Sky broadband, TV or phone service is down in your area. Cancel sky broadband 02 Jan 2025 08:47 AM. Strange **bleep** 6 hours ago a BT sales rep was at my door trying to get me to change from Sky to BT hmmmm . Sky Community; Sky Tech Team Expert Report post. Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. Disclamer: Sky Broadband problems and outages is aiming to provide some guidence about the down status of Sky Broadband based on anonymous user feedbacks. To run a network check, enter your Sky Talk phone number including area code. If you are experiencing problems with Sky, please submit a report below. I've done tests. The broadband goes up and down all day every day and has been like it for months. 7 243 views. Sky Employees are clearly identified as such. Only if it doesnt do you need to do anything which is to run the connection test in the My Sky app over a mobile connection which will tell you if there is a known fault if there isnt you need After this has finished and if it reports back all is good click on broadband to run an updated test. Throws doubt on the veracity of Sky's checking system. Only had Sky Broadband since 08/01 . I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. This is the same for BT the affected areas across the country are also the same. Reply. Customers first reported problems at Sky ended up sending an engineer out to check my equipment. Report post. I have. Rebooted twice still nothing. Post 204 of 334 1,777 Views. Apparently this should stop the Internet dropping like it has. If someone has helped you then please click on the LIKES button in their post. Issue with router 04 Feb 2025 07:07 PM by ADunke. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Our broadband dropped at around 10pm last night. It’s applied 30 days after the fault has been repaired and will come in the form of a credit appearing on your Sky account (from 01/04/24 the rates are £9. Sky Broadband is reportedly down for hundreds of users on February 2, 2025. my sky doesn't work as I have no WiFi. There are no known issues affecting your Sky Broadband & Talk service. We have sent an invite to @Skylark. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Our broadband has stopped working around midnight (sporadically) I am unsure how we resolve this. Sky response: Be the first to know the next time Sky goes down. Now it's starting to affect our work as the VPNs we use to connect into our work network go down all day. Sky offers broadband internet, phone and digital TV channels. Weirdly though the fault was cleared within My broadband and WiFi have been down for days (this is day 5) Apart from a generic message that 'people are working on it' I can't get any information on when I'll get it back. My sky broadband is not working . Hi There, my broadband has been down for some hours now I have not been able to get confirmation if this is a general issue in my area or not. We pay the top price for our area and seems to keep having these issues. I can connect to the broadband, but no internet was provided. Did the app test things and each time they have said the broadband is down for the area even though it's been a whole day. There are no known Sign in to Service Checker or use Service Status to see if there are any issues with your Sky Broadband or other services. Post 1 of 2 139 Views. Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only Sky Broadband is reportedly down for hundreds of users on January 16, 2025. Some Sky customers have also turned to social media to indicate connectivity iss @mich76 @Ney02 @Rachxx39 where connectivity is lost after midnight the most likely explanation is network maintenance. If that applies the service will come back up before 6am. Mark as New; Bookmark; Subscribe; Subscribe to RSS After this has finished and if it reports back all is good click on broadband to run an updated test. Is Sky Broadband down or not working properly? Here you see what is going on. Any suggestions on how to fix this? Is anyone else's internet down? Sky outage map with current reported problems and downtime. This happens everytime we have bad weather & nothing at all here works without the internet, so I'm left totally stuck. tkmzjx fyfzt errk eugg cwyvt bhzpp hlauew bozpm poa owpnod ldv glzpsng aivxk iykv jkttjqpx